Smart Focus Optimizers 
Luxury Living, Seamlessly Engineered

Service and Support 
 

At Smart Focus Optimizers, we understand that even the most advanced Building Management Systems rely on regular care and precision to perform at their best. Our support and service contracts are designed to protect your investment by ensuring your BMS continues to operate smoothly, efficiently, and without interruption — year after year.

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We offer a comprehensive range of maintenance and optimisation services, tailored to suit each client’s needs. Our engineers carry out planned preventative maintenance visits that include full functional testing, system health checks, calibration of field devices, and performance reviews of control strategies. These detailed inspections allow us to identify potential issues before they become costly problems, ensuring maximum uptime for critical systems such as HVAC, energy management, and life safety controls.

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Each service visit is documented with a full report outlining current system performance, identified inefficiencies, and recommendations for further optimisation. Our goal is not only to maintain your system but to continuously improve it — fine-tuning control logic, updating software, and refining sequences to achieve greater efficiency, comfort, and reliability.

For existing buildings or inherited systems, we also offer BMS audits and recommissioning services. These assessments evaluate how your current controls are operating and highlight opportunities for energy savings or improved functionality. Where needed, we can implement upgrades or retrofits using open protocols such as BACnet, Modbus, and LON to ensure seamless integration with your existing infrastructure.

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We specialise in the ongoing support of Trend, Tridium, Distech, and Schneider Electric systems, with our engineers trained and certified across multiple platforms. This allows us to deliver consistent, high-quality service regardless of the system’s age or complexity.

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At Smart Focus Optimizers, we pride ourselves on building long-term relationships with our clients. Our proactive approach means you can have full confidence that your building’s systems are always performing at their optimum — reducing downtime, extending equipment life, and protecting operational continuity.

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Whether it’s a one-off service call, a tailored maintenance contract, or a 24/7 critical response plan, our team ensures your building remains in expert hands. With Smart Focus Optimizers, your systems don’t just stay operational — they stay optimised.